{"id":7090,"date":"2022-04-28T19:51:01","date_gmt":"2022-04-28T18:51:01","guid":{"rendered":"https:\/\/telecomkh.info\/?p=7090"},"modified":"2022-04-28T19:51:01","modified_gmt":"2022-04-28T18:51:01","slug":"skoda-auto-artificial-solutions-cognizant-announce-european-expansion-of-conversational-ai-solution","status":"publish","type":"post","link":"https:\/\/telecomkh.info\/?p=7090","title":{"rendered":"\u0160KODA AUTO, Artificial Solutions & Cognizant announce european expansion of Conversational AI solution"},"content":{"rendered":"

Artificial Solutions\u00ae announces that \u0160KODA AUTO is expanding its Conversational AI solution to cover new European regions, taking the total number of countries covered by its chatbot \u2018Laura\u2019 to 13. \u2018Laura\u2019 is an intelligent chatbot that provides customers with valuable information, helping them in the process of new \u0160KODA vehicle selection by advising them which vehicle best fulfills their expectations and requirements and guiding them through the following steps, like test drive booking or requesting a tailored quote from a dealer<\/strong><\/p>\n

With the support of Artificial Solutions\u2019 partner Cognizant, \u0160KODA AUTO will be able to increase the reach and capabilities of \u2018Laura\u2019, which has already provided a significant increase in test drive bookings for the car manufacturer.
\nEach new region will see the deployment of solutions in their respective native language, allowing for deeper levels of engagement and communication with customers across Europe.
\nThe regions within Europe include France, Spain, United Kingdom, Poland, Serbia, Sweden, Ukraine, Czech Republic, Slovakia, Ireland, Finland, and Italy. The project has also been expanded to New Zealand
\nThe solution, built and launched in 2020 by Artificial Solutions\u2019 award-winning SaaS platform Teneo, has gradually scaled upwards across the European continent over a two-year period, providing car buyers with highly personalized conversational customer experiences.
\nVeronika Mare\u010dkov\u00e1, Business Lead from \u0160KODA AUTO, said: \u201cThe expansion of our Conversational AI solution in these key regions further demonstrates our commitment to provide our customers with the best service and experience possible. The dedicated team has been working hard in order to expand the market coverage and capabilities of \u2018Laura\u2019 and we\u2019re extremely excited about the next phase of our project and look forward to sharing \u2018Laura\u2019 with millions more people.\u201d
\nHarshit Mistry, Engagement Lead of Automotive Industry Consulting at Cognizant, added: \u201c\u0160KODA AUTO has demonstrated a strong commitment to build best-in-class conversational customer experiences by investing in technology and in specialized teams that focus on delivering results. The success of their virtual assistant \u2018Laura\u2019 has demonstrated that consumers want a personal and bespoke experience when interacting with a brand online and so, we\u2019re delighted to announce this expansion and further enhance the position of \u0160KODA AUTO and Cognizant as industry-leaders in this field.\u201d
\nJoel Plazzotta, Account Executive for Automotive at for Artificial Solutions, said:
\n\u201cOnce more, Teneo has demonstrated its ability to scale solutions effortlessly and adapt to highly complex requirements and client needs. \u0160KODA AUTO has enjoyed significant success and gained a competitive edge over its competitors over the past two years by investing in Conversational AI and by showing a commitment to growing its dedicated team. I\u2019m thrilled with the results we have achieved so far and look forward to many more years of expansion and success.\u201d<\/p>\n

Above,\u00a0 image credited to \u0160KODA AUTO<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Artificial Solutions\u00ae announces that \u0160KODA AUTO is expanding its Conversational AI solution to cover new European regions, taking the total number of countries covered by its chatbot \u2018Laura\u2019 to 13. \u2018Laura\u2019 is an intelligent chatbot that provides customers with valuable information, helping them in the process of new \u0160KODA vehicle selection by advising them which … <\/p>\n

Continue reading \u00ab\u0160KODA AUTO, Artificial Solutions & Cognizant announce european expansion of Conversational AI solution\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":7091,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[9],"tags":[],"_links":{"self":[{"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/posts\/7090"}],"collection":[{"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomkh.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7090"}],"version-history":[{"count":1,"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/posts\/7090\/revisions"}],"predecessor-version":[{"id":7092,"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/posts\/7090\/revisions\/7092"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telecomkh.info\/index.php?rest_route=\/wp\/v2\/media\/7091"}],"wp:attachment":[{"href":"https:\/\/telecomkh.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomkh.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomkh.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}